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Home > ORDER QUESTIONS > What is your Return Policy?
What is your Return Policy?
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Theme Park Ticket Orders:

Nnovative Marketing Solutions, LLC will not accept product returns on Book of Free orders sold with Six Flags Fiesta Texas ticket premiums. These tickets are a special premium added to your order and are separate from a certificate page in the Book of Free. Any order including Six Flags Fiesta Texas tickets or other theme park ticket premiums are not returnable, exchangeable, or refundable and are a final sale.

Non-Theme Park Tickets Orders:

Nnovative Marketing Solutions, LLC will accept product returns on non-theme park ticket BOOK of FREE online orders received within 14 days from the date of purchase at the return address listed below. Your non-theme park ticket BOOK of FREE order must be returned in unused condition and will only be accepted if all certificates are free of breakage and/or tears. Returns made within the 14-day time period must be accompanied by the packing slip included with your order. The packing slip will serve as your receipt. If you cannot locate your packing slip, please contact Customer Service at (210) 253-3451. If your non-theme park ticket order return is received by Nnovative Marketing Solutions, LLC after 14 days or without the receipt, we regret that we cannot issue a refund or return the book back to you. Approved returns will be refunded in the full amount of the purchase price (excluding shipping and handling) less a $10 restocking fee per book. Customers are responsible for all return shipping costs to Nnovative Marketing Solutions, LLC. All approved returns will be credited to the credit card account used to purchase and will be processed no later than 10 business days after it is received. However, it may take more than one billing cycle for the return credit to appear on your statement.

Mail online order returns to:

The BOOK of FREE Returns c/o Nnovative Marketing Solutions, LLC 7550 IH-10 West, STE 510 San Antonio, TX 78229

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