Please email [email protected] with any merchant issues. Merchants have final decision to redeem or reject any BOOK of FREE certificate. In the event a Merchant featured in an offer goes out of business or the business/merchant changes ownership, the owner and/or buyer of this book is not entitled to any replacement certificate or refund. There is no cash value of any BOOK of FREE certificate and no cash back will be issued for any partial redemption if applicable.
Book of Free customer input is always welcome and taken into consideration. We work with our merchants to provide unique deals thus realizing a great benefit and savings to those who purchase the book. We state on each certificate the rules and guidelines for the offer so that everyone is clear to the expectation. In some cases, a business may have changed ownership or had to adjust promotions due to unforeseen circumstances and stop accepting the offer. These are rare examples, but Merchants have final decision to limit, redeem or reject any BOOK OF FREE certificate.